 |
Single Platform, multi application voice system |
 |
|
|
Computer
based voice and data telephony systems can now contribute to
the efficiency and profitability of your business by
handling customer inquiries, and external or internal data
interchange with the utmost efficiency. The result is
increased productivity, reduced costs and better service for
your customers and employees. Voice Lynx Systems is a
company at the forefront of this field of technology. The
ground breaking Voice Lynx multi purpose platform is second
to none in terms of flexibility and reliability.
Installation of a Voice Lynx System can give your customers,
employees and suppliers - fast, efficient information and
transaction services - 24 hours a day - 7 days a week. Our
energetic and painstaking R+D programme continues to
maximise the functionality of the platform, and allows us to
install a system tailor made to match your needs. |
|
The
inherent superiority and adaptability of Voice Lynx has
established us as a leading player in the market with over
150 systems installed to-date. The platform runs on over
8000 ports worldwide, handling an estimated 3 million calls
every day. |
|
Our Kuwait
office is unique in being able to offer high level local
support to the Middle East region. |
|
|
|
Major system
Benefits |
|
|
|
|
Service & Data Management |
|
|
All of the tools you will need to manage the
system are provided. Maintenance tools include
Automatic Error Reporting, Remote Maintenance,
Call Traffic Analysis and Service Scheduling.
Alongside these is a host of reporting and
editing tools which allow you to maximise the
efficiency of your system, procedures and
operators. |
|
|
|
|
|
|
Flexibility |
|
|
In whichever way a voice telephony system may
help achieve your company's objectives, it is
almost certain that a Voice Lynx application has
been developed to match the task, with our
progressive R+D always adding new applications
as the world's business parameters evolve. This
page lists some of the applications already
running on Voice Lynx systems |
|
|
|
|
|
|
Dedicated Local Service |
|
|
Your regional Voice Lynx office is dedicated to
providing faultless local service and technical
support. Our local staff includes voice
telephony specialists, Certified Engineers for
Novell and Microsoft Certified Engineers. We are
on the spot to provide fast and effective after
sales support for hardware, software, training,
telephony, maintenance and development. |
|
|
|
|
|
|
Scaleability |
|
|
Small systems start with a port size of 2 or 4,
to 32. Large scale systems suitable for large
audio text providers range from 30 to 3000
lines. The system can be expanded in a modular
way so that new voice processing units can be
added without affecting the existing system |
|
|
|
|
|
|
Continuous Service |
|
|
Voice Lynx has been designed in such a way that
there should be no need to stop the system
during normal operations. When updating the
application or installing new voice nodes to
expand the system capacity, the platform will
never need to be stopped. This means that you
can provide uninterrupted service to your
customers and users. |
|
|
|
|
|
|
Connectivity |
|
|
Connectivity is paramount when selecting a voice
system. It is essential that the system is able
to connect to a host database. Accordingly Voice
Lynx is built to support the following host
communications protocols.
IPX/SPX
.............. TCP/IP ...............
RS232 Serial .......... X.25
IBM Mainframe 3270 ............................
IBM Midrange 5250 |
|
|
|
|
|
|
Cross Platform Portability |
|
The Voice Lynx Platform supports the following
operating systems.
|
Windows '95
|
Windows NT |
DOS |
Unix SCO |
|
|
|
|
|
|
|
